Troubleshooting

When I open the app, why does it start downloading a torrent that already completed?
This can occur if you deleted or moved the file(s) from your default download location and did not delete the torrent(s) from the app.  Each time the app la...
Tue, 3 Jul, 2018 at 3:38 PM
Why is the app consuming more data than is contained in the file I’m downloading?
There are a few reasons why this might be happening: You are receiving files from other peers that are not required.  Sometimes incoming data does not m...
Tue, 3 Jul, 2018 at 3:32 PM
Why is the app consuming my data even though I’m not downloading?
Seeding can consume data when you are not downloading.  If you would like to reduce your data consumption, you can pause seeding on one or more torrents.  T...
Tue, 3 Jul, 2018 at 3:33 PM
Why does the file show as 100% downloaded, but pieces are missing when I go to play it?
This is likely down to a poor quality torrent and not the app.  Please try to find another, higher quality torrent.
Tue, 3 Jul, 2018 at 3:34 PM
I have downloaded files but they are not in my default download location. What am I doing wrong?
First, make sure your device has the correct storage setting when using the app.  To do this, open the main app Settings, then tap Apps or Application Manag...
Tue, 3 Jul, 2018 at 3:37 PM