Troubleshooting

Why can’t I open a magnet link anymore? The app hangs on gathering info.
First, please make sure the app is set up as your default torrent downloader. Be very patient with these. The app takes relatively longer to fetch the torr...
Mon, Oct 24, 2022 at 4:20 PM
Why can I not play the file?
It sounds like you are trying to play a file type that is not supported by the media player on your device. Please make sure you have a media player install...
Thu, Jun 16, 2022 at 3:36 PM
I cannot download to my SD card. What am I doing wrong?
Make sure the app has access (permissions) to your external storage. From within the app, open the corresponding torrent, tap on the file you would like to...
Mon, Oct 24, 2022 at 4:20 PM
Why does my download make progress but then stop or hang?
A number of things can be causing this issue. Let's eliminate these one-by one: 1. The most common issue is that the health of your torrent is poor. To...
Mon, Oct 24, 2022 at 4:20 PM
After downloading a file, I cannot find it in my download location. Why?
First, make sure you have the proper storage permissions set up on your phone. Next, open your phone’s settings and then tap Apps. Find our app and tap on i...
Tue, Oct 18, 2022 at 1:31 PM
I downloaded a video file. Why is there no audio?
There are a few reasons why this can happen.  Either it's a bad torrent, or more likely your media player doesn't have the correct codec to decipher...
Mon, Jun 25, 2018 at 12:43 PM
Is there a way to limit my battery usage when using your app?
In the Pro version, there is a feature in the app settings called Battery Saver which automatically pauses seeding as well as your current torrent downloads...
Tue, Oct 18, 2022 at 1:31 PM
How do I see the full name of the file being downloaded?
Tap on a torrent in your torrent list view. The full name of the torrent is displayed at the top of your screen. Tip: try tilting your phone to landscape m...
Mon, Oct 24, 2022 at 4:21 PM
My mobile device doesn’t have enough storage to download the file. What do I do?
You’ll need to move files off your phone or delete files in your storage to make room.
Mon, Oct 17, 2022 at 5:57 PM
Why is my app crashing?
Please clear data from the µTorrent app by going to (within Android) Settings, then Apps, then µTorrent/BitTorrent, then Storage, then Clear Data and reboot...
Mon, Dec 12, 2022 at 12:17 PM