Troubleshooting

Why can’t I open a magnet link anymore? The app hangs on gathering info.
Be very patient with these.  Magnet links take longer for the app to fetch the torrent info from magnet links.  The torrent will start downloading, but it ca...
Mon, 18 Jun, 2018 at 8:24 PM
Why can I not play the file?
It sounds like you are trying to play a file type that is not supported by the media player on your device.  Firstly, please make sure you have a media play...
Fri, 15 Jun, 2018 at 2:18 PM
I cannot download to my SD card. What am I doing wrong?
The app does not support saving to SD cards, though some users have had success doing this and it varies by phone model.  One workaround is to download the ...
Fri, 22 Jun, 2018 at 7:22 PM
Why does my download make progress but then stop or hang?
A number of things can be causing this issue.  Let's eliminate these one-by one: 1. The most common issue is that the health of your torrent is poo...
Fri, 22 Jun, 2018 at 7:50 PM
After downloading a file, I cannot find it in my download location. Why?
First, make sure you have the proper storage permissions set up on your phone.  Next, open your phone’s settings and then tap Apps.  Find our app and tap on...
Mon, 25 Jun, 2018 at 12:40 PM
I downloaded a video file. Why is there no audio?
There are a few reasons why this can happen.  Either it's a bad torrent, or more likely your media player doesn't have the correct codec to deciph...
Mon, 25 Jun, 2018 at 12:43 PM
Is there a way to limit my battery usage when using your app?
In the Pro version, there is a feature in the app settings called Battery Saver which automatically pauses seeding as well as your current torrent downloads...
Mon, 25 Jun, 2018 at 12:45 PM
How do I see the full name of the file being downloaded?
Tap on a torrent in your torrent list view.  The full name of the torrent is displayed at the top of your screen.
Mon, 25 Jun, 2018 at 12:46 PM
My mobile device doesn’t have enough storage to download the file. What do I do?
You’ll need to move files off your phone or delete files in your storage to make room.
Mon, 25 Jun, 2018 at 12:47 PM
Why is my app crashing?
Please clear data from the µTorrent app by going to (within Android) Settings, then App, then µTorrent, then Storage, then Clear Data and reboot. Then try d...
Mon, 25 Jun, 2018 at 2:12 PM