Troubleshooting

Why am I losing Internet connectivity?
There are a few reasons this might happen.  Firstly, if you are losing your connection when your phone sleeps, it’s likely that your battery and or data usa...
Mon, 25 Jun, 2018 at 2:13 PM
Why does the app stop running/downloading when my screen goes off?
 It seems like you have battery and or data usage/savings features enabled on your phone.  If you wish to keep our app running in the background, try going ...
Mon, 25 Jun, 2018 at 2:14 PM
How do I reduce my data consumption?
The best way to reduce your data consumption is to pause seeding on one or more torrents.  Tap on the circles next to the torrents you would like to pause. ...
Mon, 25 Jun, 2018 at 2:15 PM
I upgraded to Pro, then I uninstalled. How do I get Pro back on my phone?
If you bought the app directly from the Google Play store, simply reinstall it from the Play store.  First, make sure you are logged in to the same Google a...
Mon, 25 Jun, 2018 at 2:17 PM
I can't activate my Pro subscription on another device. Why not?
It is possible to activate your Pro subscription across multiple devices.  However, there are some steps to follow in order to do this properly.  Please not...
Mon, 25 Jun, 2018 at 2:18 PM
I’m subscribed to µTorrent Pro on my phone. Will the subscription activate µTorrent Pro on my Windows computer?
At this time, a different subscription is required for µTorrent Pro for Windows and µTorrent Pro for mobile.  If you would like to activate a Pro subscript...
Mon, 25 Jun, 2018 at 2:20 PM
I’m trying to find the best torrent. Can I see the number of peers and torrent health?
Yes.  Tap on the torrent, then tap on the Details tab, which is right next to the Files tab.
Mon, 25 Jun, 2018 at 2:21 PM
My download is stuck at 0%. How do I restart the download?
Press on the torrent file that is at 0% to select it, then tap the Pause button.  Press on the torrent again to select it, then tap the Resume button.  If th...
Mon, 25 Jun, 2018 at 2:22 PM
Why can’t I download using wifi?
A number of things can be causing this issue.  Let's eliminate these one-by one: 1. Your network connection is poor (common) or you are not actually ...
Fri, 29 Jun, 2018 at 2:47 PM
How do i remove (not pause) a torrent when it's finished seeding?
Go to your torrent list, then long press on the torrent.  A trash can will display.  Tap on the trash can, which will ask if you also want to delete the fil...
Tue, 3 Jul, 2018 at 3:28 PM